Network Services Department

Talcomp’s staff of System Engineers can provide a wide array of networking services. Our highly trained and experienced engineers offer information technology consulting services such as LAN/WAN design, implementation and administration.

Network Support Programs
Talcomp’s mission is to provide a single-source support solution for networked environments. Our System Engineers represent the technical team that coordinates the higher-end technology projects surrounding the networked environment. Highly experienced in managing large, information technology projects, systems and departments, our system engineering team provides:

• Dedicated on-site and/or dispatched on-site support
• Network Support Agreements

The Talcomp Network Solutions Systems Engineer
Our staff of System Engineers has the knowledge and experience to maximize your investment in networked technology products. They have many years of combined information technology consulting experience.

• Network design, consulting, maintenance and administration
• Project management
• System installation and configuration
• Internal and external technical support
• Disaster recovery planning

Information Technology (IT) Consulting Services
Our System Engineering staff offers consulting services on networked environments. Highly trained in providing IT solutions, these specialists focus on analyzing your requirements and implementing a program that maximizes system efficiency. Several of these services include:

• Information systems platform redesign
• Feasibility and impact analysis of emerging technologies on existing platforms
• End-user group needs analysis
• Establishing hardware, software and networking standards
• Disaster recovery planning

LAN/WAN Implementation and Roll-Out
Our team of System Engineers is expert in providing technical staffing and project management services. Their knowledge of LAN/WAN platforms such as NetWare, NT, MAC and UNIX extends to:

• LAN/WAN performance analysis
• Carrier network design
• LAN/WAN on-site installations
• LAN/WAN migration and upgrade designs

On-Site Staffing and LAN/WAN Administration
Talcomp Network Solutions maintains technical staff that is committed to both long and short term engagements. Some of the services that they can perform are:

• Netware, NT, MAC and UNIX operating systems
• E-Mail system management
• Network trouble-shooting
• LAN/WAN performance monitoring
• End-user support
• Desktop application support
• Data Protection Services
• Network upgrades
• Ongoing IT consulting
• Set-up and management of IT pilot programs

Network Support Agreements
Talcomp Network Solutions offers network support programs for customers that need professional network maintenance and administration services. Clients may request agreements on an annual basis in coordination with a retainer for discounted hourly support rates. Several of its benefits are as follows:

• Guaranteed response times
• Free network inspection
• Access to Talcomp Technical Support Help Desk
• Hot Spare Loaner Hardware
• Service Guarantees