Medical Systems Services and Benefits
Insurance Preparation and Tracking
Treatment Planning
Statements, Account Aging, and Collection Processing
Effortless Recall Processing
Production Analysis of Your Practice
Word Processing
Referral Tracking
Support
The most advanced product at the best price.
Twenty-four hour a day support
Monthly statements mailed to each account
Recall cards mailed to appropriate patients
Insurance claims prepared immediately
Software maintenance
Assistance in marketing research
A recent survey
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Insurance Preparation and Tracking.
The stacks of charts waiting for insurance to be prepared will rapidly disappear. Your computer will prepare all insurance daily, print necessary claims, and transmit others electronically. You will be advised automatically of any claims that have been accidentally overlooked by your staff, and the system will track each claim from the time it is generated until it is paid. In addition the insurance benefits available for each patient will be tracked and coordinated with necessary medical work.
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Treatment Planning.
You will finally be able to track needed work easily and efficiently. Patients with work to be done will no longer slip through the cracks, and the system will provide you with a professional presentation for your patients. You will even be able to generate a report that will indicate which patients need treatment and still have benefits remaining.
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Statements, Account Aging, and Collection Processing.
Your new computer system will properly age, print and mail your statements each month. Your staff will be available to work on other projects. An accurate aging and collection report is available at any time. The collection processing system advises you automatically of payment commitments that have not been kept.
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Effortless Recall Processing.
Each month your recall patients will receive a card from your practice. In addition your staff will have a list of past due recall patients along with the current month's recall list. Phone numbers. Account balances. Needed medical work.
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Production Analysis of Your Practice.
You will find the many practice management reports that are supplied each month extremely helpful. They will give you the data you need to help you reach your goals.
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Word Processing.
Communicating with your patients is a snap with a word processing program that's integrated with your patient files. Not only will you be able to send cards or letters to specific groups of patients, but also the system will generate labels, sort groups of patients, and keep your personal and business correspondence on file for immediate access.
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Referral Tracking.
Each new patient was referred to you by another patient, a friend, a relative, the yellow pages or some other source. You will be able to track each referral source not only by numbers of patients referred, but by dollar volume over any period of time.
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Support.
Your questions are transmitted immediately to a qualified support technician. Many times your problems are solved and your questions answered in less than a minute.
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The most advanced product at the best price.
Although Talcomp has worked hard to create the most technologically advanced programs available for dentists, the attention and personal support we offer each client is the area in which we really excel. Our total support package for each client includes the following:
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Twenty-four hour a day support.
Most questions are answered in a matter of minutes. Type the question into your terminal, and the answer pops up on your screen as soon as our staff has reviewed the problem.
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Monthly statements mailed to each account.
We print and mail the statements. You pay for the postage and supplies such as envelopes and statement forms.
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Monthly recall cards mailed to appropriate patients.
We print and mail the cards. You pay for the card stock and postage.
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Insurance claims prepared immediately.
Each claim or pre-authorization will be prepared and either mailed by your office or our office depending upon your instructions, or transmitted electronically. Computer generated claims are handled much more expeditiously by the insurance companies.
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Software maintenance.
Our software was originally developed over twenty years ago and has been undergoing a continual series of upgrades as healthcare has changed. There are also comprehensive upgrades installed on our client’s systems every year to two years. You are not charged for software upgrades.
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Assistance in marketing and practice research.
Many times our clients request special reports or that letters be sent to specific groups of patients. Our staff is always eager to help clients with any special projects.
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A recent survey of Network user benefits included the following:
Improved productivity Improved collections Staff growth containment during expansion period Staff reduction in personnel turnover Reduction in office stress Improvement in public relations Improvement in office morale Improved recall Faster turn around in statement preparation Better insurance procedures and control Better management decisions More effective utilization of insurance benefits Fewer errors |
